How do I deactivate my device with my Platform account? October 18, 2023 18:19 Updated If you need to change the account a device is registered to, you need to refurbish the device. Visit our guide for unlinking your device with your Platform account. Related articles How do I disable Bluetooth? My device connection status is offline, how do I get my device connection status back to online? How can I tell what project configuration has been deployed to my device?