My SIM was working, but stopped - what’s wrong?
If your Mason Global SIM was working, but stopped unexpectedly, please check the following:
- Check the Mason Connectivity platform to see if you have reached your 500MB data cap for the period
- Check if your SIM has been active for longer than 90 days
- Check if the APN is set correctly (occasionally, when switching towers, some devices may reset the APN).